experience the thrill of surfing

Cancellation Policy

 Cancellation Policy

As standard, 24 hours’ notice must be given for full refund, up to 12 hours prior partial refunds may be given depending on the nature of the cancellation, but this will be at the operators discretion and a 20% re-booking fee may apply if you re schedule.

If it is deemed unsafe to proceed by the operator due to poor surf conditions at the scheduled time, we will offer an alternative booking time for you and if it is not possible due to travel commitments to reschedule a full refund will be offered.

If you are not at the designated pick up location at the correct time or if you arrive for the lesson more than 10 min late the class will have commenced and you will not be able to attend and your fees with be forfeited.

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